Information We Collect
Achievement Vault collects information to provide better services to all our users. We collect information in the following ways:
Information You Give Us
We collect information you provide when you create an account, use our services, or communicate with us. This includes:
- Account information such as username, email address, and password
- Profile information including gaming preferences and achievement data
- Communications with our support team or community features
- User-generated content such as reviews, guides, and forum posts
Information We Get from Your Use of Our Services
We collect information about how you use our platform, including:
- Device information such as hardware model, operating system, and browser type
- Log information including search queries, IP address, and crash reports
- Location information based on IP address for regional content delivery
- Gaming activity and achievement progress tracking
How We Use Information
We use the information we collect from all our services to:
- Provide, maintain, and improve our achievement tracking services
- Develop new features and enhance user experience
- Provide personalized content and recommendations
- Communicate with you about updates, support, and promotional content
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations and protect the rights and safety of our users
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
With Your Consent
We may share personal information with companies, organizations, or individuals outside of Achievement Vault when we have your consent to do so.
For External Processing
We provide personal information to our affiliates or trusted businesses to process it for us, based on our instructions and in compliance with our Privacy Policy.
For Legal Reasons
We will share personal information with companies, organizations, or individuals outside of Achievement Vault if we believe that access, use, preservation, or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, legal process, or governmental request
- Enforce applicable Terms of Service, including investigation of potential violations
- Detect, prevent, or otherwise address fraud, security, or technical issues
- Protect against harm to the rights, property, or safety of Achievement Vault, our users, or the public
Data Security
We work hard to protect Achievement Vault and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:
- We encrypt many of our services using SSL/TLS protocols
- We review our information collection, storage, and processing practices regularly
- We restrict access to personal information to Achievement Vault employees, contractors, and agents who need to know that information
- We implement appropriate technical and organizational security measures
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We may also retain personal information for longer periods when required by law, regulation, or legal proceedings.
When you delete your account, we begin the process of deleting your personal information from our systems. However, some information may be retained in our backup systems for a limited time for legal or business purposes.
Your Rights and Choices
You have several rights regarding your personal information:
Access and Portability
You can access and export your personal information from your account settings. You may also request a copy of your data by contacting our support team.
Correction and Updates
You can update your account information and preferences at any time through your account settings. We encourage you to keep your information current.
Deletion
You can delete your account and personal information from our systems. Please note that some information may be retained for legal or legitimate business purposes.
Marketing Communications
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by updating your account preferences.
Cookies and Similar Technologies
Achievement Vault uses cookies and similar technologies to provide, protect, and improve our services. Cookies help us:
- Remember your preferences and settings
- Understand how you use our services
- Improve our services based on usage patterns
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our services.
Third-Party Services
Our services may contain links to third-party websites, applications, or services that are not owned or controlled by Achievement Vault. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.
We may also integrate with third-party gaming platforms and services to provide achievement tracking functionality. These integrations are subject to the respective privacy policies of those platforms.
International Data Transfers
Achievement Vault operates primarily in Australia, but we may transfer, store, and process your information in countries other than your own. When we do so, we ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
Children's Privacy
Achievement Vault is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.
For users between 13 and 18 years of age, we recommend that parents or guardians review this privacy policy and our terms of service with their children.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated privacy policy on our website
- Sending you an email notification if you have an account with us
- Displaying a prominent notice on our platform
Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy or our data practices, please contact us at:
Achievement Vault
Email: [email protected]
Address: Sydney, Australia
Response Time: Within 48 hours
We are committed to resolving any privacy concerns you may have and will respond to your inquiry as promptly as possible.
Last updated: December 2023
This privacy policy is effective as of the date listed above and applies to all information collected by Achievement Vault.